It’s an interesting conundrum. We are told that we must provide amazing customer service if we want to get and hold on to customers, but it’s not always true. Don't believe me? Think about how many hours you spend waiting for customer service for your Internet or cell phone company. There is … [Read more...] about Commodity vs Value Based Pricing for Your Services
pricing
The Price Is Right
Gail has two businesses, greeting cards and catering. I asked her how much she charged. She didn't answer my question. Instead she said "Oh, they're just cards. Besides I'm new at it and all of the supplies come from the dollar store." I asked again. Finally she gave me a response, $1.50 a … [Read more...] about The Price Is Right
