Repeat business is great, but you need a solid customer base to get it - that means you need to pay attention to ongoing sales & customer service. What are you doing to bring in quality customers and give them the service they deserve? Please share your thoughts in the comments below. … [Read more...] about Monday Motivator – Want repeat business? Do this…
Customer Service
Customer Service and Doing the Unexpected
My husband is a potter. He has a website to post some of his work (www.greenewareartistry.com). He hosts the website at GoDaddy.com. The website hosting service is set to automatically renew each year. It renewed last week. Yesterday he got a call from Go Daddy, I happened to be with him when he … [Read more...] about Customer Service and Doing the Unexpected
Ice cream and a valuable business lesson
I visited my mom this past weekend. To celebrate National Chocolate Day (it was Saturday; did you celebrate?) we went to Ice and Vice, a gourmet ice cream shop, with the intention of getting chocolate ice cream. Instead, we received a valuable business lesson. There were about five people waiting … [Read more...] about Ice cream and a valuable business lesson
Six Business Lessons I Learned From Ice Cream
It was Wednesday. Eric came home and told me that he stopped at Carvel on his way home from work. I immediately said, “Wednesday is sundae at Carvel.” (Every Wednesday Carvel runs a special, two sundaes for the price of one) What surprised me is what he said next. He told me that when he stopped at … [Read more...] about Six Business Lessons I Learned From Ice Cream
